At ReviewHai ( https://reviewhai.com ), we are committed to ensuring your shopping experience is smooth and satisfactory. If you are not completely happy with your purchase, we offer flexible returns and exchanges according to the guidelines below.
If you wish to return a product, you can do so within 7 days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
Once we receive and inspect the returned item, we will process your refund promptly. Refunds are made to the original payment method used during checkout.
We understand that sizing can sometimes be tricky. If you need to exchange a product for a different size, you can request a size exchange within 7 days of delivery.
The original product must be unworn, with all tags attached, and in its original packaging. Exchanges are subject to the availability of the requested size.
In the rare case that your product arrives damaged, broken, or defective, please notify us within 2 days of delivery.
To help us process your request quickly, please share clear photos of the damaged item. We will arrange for a replacement or exchange at no additional cost to you.
To start a return or exchange, contact our customer support team at support@reviewhai.com or via our website.
Our team will guide you through the process, provide instructions, and ensure your issue is resolved quickly and efficiently.